Privacy Policy

On The Go Juice ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, and phone number when you place an order or subscribe to our newsletter.
• Delivery Information: Your delivery address and postcode.
• Order Information: Details of the products you have purchased.

Information Collected Automatically

• Browser type and version
• Pages visited and time spent on the site
• Referring website or link
• Device type and operating system

This information is collected via standard web server logs and browser storage (localStorage/sessionStorage) for the purpose of maintaining your shopping cart and preferences.

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Contact you regarding your order or delivery
• Send you promotional emails, if you have subscribed (you may unsubscribe at any time)
• Improve our website and product offerings
• Comply with legal obligations

Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Contract: Processing necessary to fulfil your order.
• Legitimate Interests: Improving our services and protecting our business.
• Consent: For marketing communications — you may withdraw consent at any time.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. As a personal delivery business, your delivery information is used solely by our founder to deliver your order. We do not share your data with courier services or third-party logistics providers.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order records are typically retained for 7 years for tax and accounting purposes.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at info@onthego-juice.co.uk.

Cookies & Local Storage

Our website uses browser localStorage to store your shopping cart contents and preferences (such as whether you've seen the welcome popup). This data is stored entirely on your device and is not transmitted to our servers. You can clear this data at any time through your browser settings.

Security

We take reasonable technical measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact

If you have any questions about this Privacy Policy, please contact us at info@onthego-juice.co.uk.